Field-service Hotline
24/7 dispatch · < 18h MTTR on contracted quarry and foundation sites
+1-800-555-0184North America Application Center
Dealers covering Latin America, MENA and Southeast Asia route through the same engineering inbox; regional parts hubs receive mirrored tickets so bit and seal availability appears in the first reply. If your tender requires EN 791 alignment notes or ASME-adjacent lifting interfaces on excavator-mounted breakers, mention that in the project requirements field so documentation packs leave with the quote.
Send Specs to Our Field Team
Two-column inquiry layout for company, site, equipment class and project type. Attach serial photos after submission if your dealer asks for carrier confirmation. Application engineers use rotary drilling torque, pile penetration depth, hydraulic system pressure and breaker energy class to shortlist platforms before a site walk is scheduled.
For quarry fleets, include rock type and hole-diameter ranges. For foundation packages, include cage diameter and expected embedment. For demolition, list carrier operating weight, breakout force class of the excavator and available oil flow so impact energy stays inside the hydraulic map. Hybrid-assist and IoT pilot requests should note overnight charge access or modem coverage constraints so application engineers can size telemetry before the first site walk.