Last updated: August 4, 2026
Furukawa respects the privacy of contractors, dealers and engineers who contact us through furukawausa.com. This Policy explains what we collect, how we use it and the choices available to you.
When you submit an inquiry we collect first name, last name, company, country or site region, business email, optional phone number, equipment class, project type and free-text requirements. Server logs may record IP address, browser type and pages visited for security and performance.
We use inquiry data to respond to quote requests, coordinate dealer follow-up, improve product documentation and maintain legitimate business records. We do not sell personal data. Aggregated, non-identifying statistics may inform product planning for rock drills and hydraulic breakers.
We may share relevant inquiry details with authorized Furukawa dealers or field-service partners covering your region so they can provide local support. Service providers that host email or CRM systems process data under confidentiality obligations.
Inquiry records are retained as long as needed for commercial follow-up, warranty support and legal compliance, then deleted or anonymized according to internal schedules.
We apply administrative and technical safeguards appropriate to B2B inquiry data. No transmission method is perfectly secure; please avoid sending sensitive personal identifiers unrelated to equipment procurement.
Depending on your jurisdiction, you may request access, correction or deletion of personal data we hold about you. Contact [email protected] with sufficient detail to locate your record.
We may update this Policy to reflect process or legal changes. The “Last updated” date at the top will change when revisions are published.